Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Estimated delivery times:

Please note that shipping times are estimates only and may vary due to customs processing, carrier delays, or peak periods.

Shipping costs are calculated at checkout unless otherwise stated.

From time to time, we may offer free shipping promotions.

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 3–5 business days for tracking information to update after receiving your shipping confirmation.

While we aim to deliver within the estimated timeframe, we are not responsible for delays caused by:

If your order has not arrived within 25 business days, please contact us and we will investigate the issue.

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided and the order is returned to sender, additional shipping fees may apply for reshipment.

If your tracking information shows that your package has been delivered but you have not received it, please:

If you still cannot locate your package, please contact us and we will assist you.

For any shipping enquiries, please contact:

info@ceabae.com

Please include your order number in all correspondence.